Rules and Policies

PIPA DE PLAYA RESORT CAfé

Please take a moment to review our hotel’s rules and policies. These guidelines are designed to ensure a safe, comfortable, and enjoyable stay for all guests. By staying with us, you agree to follow our check-in and check-out procedures, respect quiet hours, maintain cleanliness, and adhere to all safety regulations. Thank you for your cooperation.

Hotel Rules

No pets allowed
No outside food, outside drinks and outside alcoholic drinks allowed inside the restaurant
No smoking in all the property premises (including rooms)
No grills and stoves allowed
No cooking allowed
We wont cook outside food from guests
No hanging of clothes in the balconies and cabañas allowed
No bringing tents allowed
No big and loud speakers systems allowed
No sharp, pointed objects, guns and any other arms allowed

CHANGES AND CANCELLATIONS POLICY

Any form of changes with the booking must be done 3 days prior to arrival to avoid charges.
Cancellation and refunds are not allowed within 7 days prior to arrival date.
In case of refund, refunds might take up to two weeks to be processed.
Unused nights for shortened stays are non-refundable.

PAYMENTS POLICY

Payment shall be 100% for the accommodation and services before the Check-in with Front Desk
All reservations must be done and paid from the hotel website.
For walk-ins, reservation must be online using the hotel website.
Any extra charges must be paid before check in.

CHECK IN AND CHECK OUT POLICY

All rooms are available from 14:00 H (2:00 p.m.)
Rooms should be vacated by 12:00 noon, rooms may be extended until 6:00 PM with applicable late check-out fee of P300 per hour, subject to availability.

SALES POLICY

The price indicated is per accommodation for the number of persons and dates selected in advance, unless otherwise specified (fixed price).

The total amount of your reservation includes all the government and hotel taxes.